Our human-led Support and Services staff are the beating heart of IC, helping catalogs of all shapes and sizes tackle the notoriously tricky challenge of royalty accounting.
We’re looking for a Junior Catalogs Team Members who:
- Share our mission-driven values – we do this work to solve problems and help people, not exploit an opportunity to line our own pockets at the expense of the community!!
- Is friendly, outgoing, and engaging in conversation, whether it’s online or IRL. You have exceptional written, verbal, listening, and communication skills, and are reliable and responsive. You are a motivated self-starter who is able to work both independently and collaborate well on a team. You know how to work hard without burning yourself out.
- Actively engages with music, whether as a fan, creator, or problem solver. You probably don’t listen to the algorithm if you can help it.
- Has some level of familiarity with the music industry and a strong desire to participate and learn more about it.
- Understands the importance of both speed and quality, and the trade-offs of choosing one over the other.
Bonus points if you:
- Have your own catalog
- Have done royalty accounting
- Are an artist or payee who has received royalty statements of your own
About the role – what will you do?
As the newest Catalogs Team Member you’ll work in both the Support and Service departments.
In the Support department, you’ll:
- Learn how the IC software works
- Learn how to use IC to solve royalty challenges
- Monitor and respond to emails in the support inbox
- Develop and improve Support documentation and workflows
- Communicate with the Product team about software improvements
In the Service department, you’ll:
- Learn about different royalty situations and how to handle them
- Assist royalty managers with work on existing service catalogs
- Learn how to onboard and manage new Service catalogs
- Interface directly with Services customers
- Communicate with the wider team about workflow improvements
The Offer
This is a fully remote part-time position with a starting commitment of 20 hrs/week. Hours are flexible aside from weekly standing meetings (Mondays & Wednesdays 1pm EST) and 1:1s with your team.
Compensation begins at $25/hr with opportunities to expand to full-time with benefits after a 6-month probationary period.
About Us
Helping get artists paid since 2019 (and most of us well before that), we’re a small but dedicated team spread across New York, London, Los Angeles, and Portland (OR). We are a fully-independent, sustainability-oriented business, built on the lessons and sweat of a decade at the frontlines of the music industry. We’re a team of creative industry workers and artists doing our best to make a positive impact for the community that has given so much to us.
Infinite Catalog provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
